ClinicRev is a revenue automation system built by an aesthetics doctor for independent UK aesthetic clinics. It recovers the leads your team can't get to, automatically. Two layers working together: a revenue layer that fills the diary, and a clinical layer that keeps it safe.
Healing timelines. Rebooking windows. Safety gates. Patient psychology. None of it comes from a marketing template.
Dermal fillers starts a filler-specific journey; polynucleotides a completely different one. All treatments, different journeys - built on how patients actually decide, not generic drips.
Repeat-treatment reminders follow each treatment's real clinical timeline, not arbitrary marketing intervals - the right message at the right point in the treatment cycle.
Safety gates stop patients being pushed to a booking that needs clinical review first - the system hands to a human the moment judgement is needed. For a CQC-registered clinic, that is trust vs compliance risk.
Post-treatment follow-up is built around genuine aftercare and recovery - reassurance at the right points, fewer "is this bruising normal?" calls, and trust in the result before any review ask.
The unified inbox auto-tags clinical and sensitive topics and alerts your team the moment they appear - nothing medical is left to automation alone.
Every patient sits in exactly one journey. Someone mid-aftercare is never cross-sold or double-messaged - the system enforces it by design.
Most patients buy from the clinic that responds first. Every enquiry gets an instant, treatment-specific reply - and missed calls get an instant text back.
Automated nurture until they book - one journey at a time, never conflicting messages. The moment they reply, a human-quality assistant takes over. Stops on booking.
Confirmation, 48-hour and same-day reminders on every consult - without your team lifting a finger.
Patients who've gone quiet are re-engaged at the clinically appropriate interval - usually the biggest leak of all.
SMS, WhatsApp, email and social in one view. Eloïse answers enquiries in your clinic's tone - and hands straight to a human the instant anything clinical or sensitive comes up. Replaces your website chatbot, included as standard.
Review asks timed to each treatment, once the result shows - with a private route for anyone not happy. The right side of Google's review-gating rules. GDPR and CQC throughout.
Every recovered enquiry, rebooking and reactivated patient attributed - with revenue attached, to the patient.
Without them, bookings fall through silently.
For a typical independent UK aesthetic clinic, that's £10,350+ in patient revenue walking out the door every month. Every month. Forever.
Here's where it's actually leaving. ↓
Every month, here's where patient revenue is going.
ClinicRev connects directly to your practice software (Pabau, Phorest and other leading systems) and automates the entire pre-booking patient journey. Appointment status, patient details, and revenue data sync automatically. Nothing changes about how you run the clinic.
Eloïse is ClinicRev's AI receptionist. She answers every enquiry the moment it arrives, whether that's evenings, weekends or mid-clinic. She qualifies the patient by treatment, answers their questions, and walks them to your booking page. The moment anything sounds clinical, she hands straight to your team.
Every conversation lands in your unified inbox, so reception picks up exactly where she left off.
ClinicRev was built by Dr Matt George, who has spent years consulting for aesthetics businesses, optimising clinic revenue, and building clinical software. A doctor by background, he knows the clinical side from the inside, but ClinicRev exists because he watched good leads disappear in busy clinics that simply had no time to follow up.
The difference shows. The messaging is clinically appropriate and commercially sharp, the timing respects treatment cycles, and the system knows a cosmetic enquiry from a clinical one. It's not a marketing-agency playbook dropped into a CRM, nor generic software that's never seen a clinic's books.
The core system covers the full patient journey. These modules extend it further. Add any of them as your clinic grows. We'll discuss what makes sense for you on the call.
Straight answers, no small print. Anything not covered here, ask on the walkthrough call.
ClinicRev automates the full patient journey for aesthetic clinics, from the moment someone enquires to post-treatment follow-up and rebooking. It includes real-time practice-software integration, treatment-specific nurture sequences, a unified inbox, an AI receptionist, consultation reminders, dormant patient reactivation, and revenue attribution.
ClinicRev is priced per site on the size of your patient database, from £595 per month, with every feature included at every size. The full price bands are published on the pricing page. The setup fee is £1,200, currently waived for clinics signing before 1 August 2026 as part of the launch offer. The subscription runs for an initial 3-month period, then continues monthly with 30 days' notice to cancel, and there is a 60-day satisfaction commitment: if you are not seeing meaningful results within the first 60 days, you can exit with no further obligation, and this overrides the initial term. One thing we're upfront about: automated SMS and WhatsApp messages are sent through your clinic's own Twilio and Meta accounts and billed directly at carrier rates, with no markup from ClinicRev.
No. ClinicRev connects directly to your practice software and syncs appointment, contact and revenue data automatically. Nothing changes about how you run the clinic. It automates the patient communication and follow-up your team does not have time to do manually.
ClinicRev connects to the practice software you already run: Pabau, Phorest and other leading systems. The integration is configured for you during onboarding, so appointments, contacts and revenue sync automatically from day one. We confirm everything against your exact setup on the walkthrough call.
Setup is done for you. We need admin access to your practice software, your treatment menu and pricing, and a 30-minute setup call in your first week. Because the system comes pre-built for all treatment types, most clinics are live within one to two weeks.
Your data remains your property throughout. A Data Processing Agreement is issued before any patient data is transferred, and data is never shared with third parties. If you leave, you receive a clean CSV export of your contacts, conversations, appointments and pipeline data within 30 days at no charge, and your data is permanently deleted from ClinicRev systems after 60 days.
Yes. Everything runs under UK GDPR and the Data Protection Act 2018. Messages are only sent to patients who have consented to hear from your clinic, opt-outs are honoured immediately across every channel, and a Data Processing Agreement is in place before any patient data is transferred.
Eloïse, ClinicRev's AI receptionist, replies in your clinic's tone of voice with short, natural messages, and you approve how she speaks and what she knows before anything goes live. Most patients simply experience a fast, helpful reply from your clinic at any hour. She never gives clinical advice: anything medical goes straight to your team, and every conversation is visible in your unified inbox.
No. Every sequence is paced to its treatment, a patient is only ever in one sequence at a time, and the chasing stops the moment someone books. Opt-outs are honoured instantly across every channel. The goal is a clinic that follows up properly, not a clinic that spams.
We don't publish invented case studies. The honest arithmetic: recovering two lost consultations a month typically covers the entire cost, and most clinics are losing significantly more than that to missed enquiries, no-shows and dormant patients. Use the revenue calculator to see your own numbers, and the 60-day satisfaction commitment means the risk sits with us, not you.
A chatbot answers the first message; an agency sends you leads. ClinicRev runs the entire journey: instant response, treatment-specific nurture, booking reminders, post-treatment rebooking and dormant patient reactivation. Everything is clinically timed, and it was built by a doctor who understands both the treatments and the compliance around them.
ClinicRev was built by Dr Matt George, a doctor with 19 years in medicine across the NHS, private practice and aesthetics. He has spent years consulting for aesthetics businesses and building clinical software, and built ClinicRev after watching good leads disappear in busy clinics that had no time to follow up.
Very little, because it's done for you. We need admin access to your practice software, your treatment menu and pricing, a 30-minute setup call in the first week, and a named contact for any queries. We build everything, you approve the messaging before it goes live, and training for reception and clinical staff is included.
No. Every channel (website, WhatsApp, SMS, Instagram, Facebook, email) lands in one unified inbox, and the system handles the chasing and follow-up automatically. Your team keeps working the way they already do; they just see every conversation in one place and more booked consultations.
A 20-minute walkthrough
No pitch deck. No slides. A live walkthrough of the system configured for a clinic like yours. You'll see exactly what your patients would experience at every touchpoint.
Recovering two lost consultations a month covers the entire cost. Most clinics are losing significantly more than that.